SERVICES


Services

Dr. Nilda delivers high quality appraisals, workshops, and advisory services that deposit knowledge and ignite a mindset for high-performance and innovation. She offers sustainable solutions through applied learning. Her experience structures organizations to lead the future with a business model designed to support that vision!

01

Consultation

A complimentary 30-minute discovery and exploratory call

I’ll assess your leadership team and staff, complete an analysis, and create a roadmap that addresses your challenges.

BOOK NOW

02

Optimization Appraisal

A holistic approach to identify challenges

The appraisal process takes a holistic approach to identify challenges, eliciting current organizational situations, and identifying strategic initiatives. All of which are essential to optimal organizational improvement. 


Appraising the foundational elements of organizational, operational strategies necessary to successfully execute key initiatives. 


Performing an analysis of the historical performance to identify the current state and set a benchmark for strategic elements to address going forward. 

BOOK NOW

03

Comprehensive Roadmap

A panoramic view of optimizing operations

Upon completing the optimization appraisal, all the strategic information will be gathered in a comprehensive roadmap. The information will enable the organization to get a panoramic view of overall operations, execute high-performance, service delivery, and follow-up, maintain continued innovative improvements, and uncover unique and hidden opportunities.



Areas of Expertise: 

  • Operational insights
  • Optimizing operations
  • Increasing profitability
  • Innovative Coordination of Care | Delivery systems 
  • Improvement of programming
  • Discovery of new areas of growth
  • Creative Outreach Methods 
  • Exceptional Follow-up processes
  • Identifying and Solving Challenges
  • Listening to the voice of the patient
  • Stepping up outreach | marketing systems
  • Positioning for Growth and a Sustainable Future
BOOK NOW

04

Workshops | Training

Learning through implementation

In this phase, you and your staff will be learning through the implementation process with customized workshops that are interactive and engaging.


Your team begins to identify blind spots and together will create solutions for problems. 


Training the leadership team to analyze every area of operations for high performance. 



 Here are areas of interest: 

  • Improvement of BH operations
  • How to stand above the competition
  • Brainstorming problems | Creating Solutions
  • High-performance Leadership
  • Cross-cultural challenges
  • Data analytics & AI
  • Patient satisfaction
  • Billing procedures
  • Scheduling
  • Deep-Dive Marketing analysis
  • And more…
BOOK NOW

05

Advisory

Support for initiatives and uncovering hidden opportunities

Advisory is the aftercare of the program. As with any new system staying on track can be challenging. It is easy to slip back into former habits. Therefore, you’ll receive one Free advisory session. Here you can ask questions, express your challenges, review workshop lessons or concerns to Dr. Nilda Perez.


These sessions are designed to ensure your organization’s commitment to implementation, growth, innovation, and high performance. 


Dr. Nilda also offers ongoing advisory. These sessions can be used for brainstorming, review of lessons, and/or support. 


Advisory ensures the implementation and high operational performance process continues to progress. It provides support for innovative initiatives and the uncovering of unique and hidden opportunities. 


With this level of performance, your organization will stand so far apart from the competition that there will be no competition. 

BOOK NOW

About our Services

After almost three decades in the behavioral health and strategic leadership space, Dr. Nilda Perez has learned one thing -- that to make a real difference in our organizations, we must be malleable and comfortable with authentic change. 


We have experienced an abrupt global shift, and uncertainty has had a chain reaction with no end in sight. History tells us that once there is a paradigm shift, the chance of it happening again is a given. Therefore, anticipating and preparing for uncertainty is critical.


Sudden change, pandemics, shutdowns, service delivery conversions, financial crises are now and will remain in the fabric of our landscape. 


But challenging times open the doors to many new opportunities. However, the key is to be able to identify those opportunities, which are often in plain sight. 


Dr. Nilda’s expertise is to guide and come alongside organizations to help identify challenges and explore the best solutions and opportunities. It’s about being prepared for abrupt shifts and uncertainties, remaining steadfast, and being creative during these times. 


Behavioral healthcare organizations particularly, have the foundational understanding of the effects of change on the psyche. And she cultivates that knowledge with comprehensive guidance on how to use that foundation to build upon. 


By reimagining behavioral healthcare, you strategically position your organization for thought leadership. Setting you apart from any competition – and resolute despite uncertainty. Operating with high performance and optimizing operations for growth and increased valuation. 


Dr. Nilda delivers high-quality appraisals, workshops, and advisory services that deposit knowledge and ignite a mindset for high-performance and innovation. Offering sustainable solutions through applied learning. Her experience structures organizations to lead the future. And her business model is designed to support that vision!

Frequently Asked Questions

See some common questions and answers below, or call us at 561-510-6964

  • What is innovation in behavioral healthcare?

    Innovation is about finding a problem and creating a solution. Even if clients don't identify or recognize a problem, you see, if you make that tweak, you would better serve clients; you're golden – just like that, you've created something innovative. 


    Innovation in behavioral healthcare is about meeting that heightened demand for behavioral health services – with innovative, exceptional care. It looks beyond the common market space and identifies challenges and opportunities that leverage tools to assess their facilities and capabilities.


    And innovation in behavioral healthcare is the catalyst in shifting their mindset for creativity and innovation and new market spaces where it has never been focused. This makes organizations unique, carving out the organizational intellectual property that will position them miles away from any competition.

  • Why do we even need innovation in behavioral healthcare?

    The pandemic's health crisis, as with all crisis' become the immediate secondary issue to the health or any crisis. Fear, anxiety, and depression impact mental health, which affects physical health. As an expert in behavioral healthcare and strategic foresight leadership, I can attest that uncertainty requires creative examination and many discussions. 


    Behavioral healthcare needs to take immediate action and examine the complex and interconnected challenges that emerged and continue to impact this crisis. Behavioral healthcare needs comprehensive, cumulative, and innovative approaches for this new paradigm shift. And it is best to address this with foresight, creative strategies, and innovation. 

  • What other innovation other than telehealth platforms are there?

    Many new technologies are being released and created now. Although this is excellent, organizations that operate with direct care and not in technology do not always have the opportunity to create technology. However, they can still be innovative and create different operational and service delivery when they are innovative and serve with excellence and high performance.

  • Why innovation for behavioral healthcare?

    We all experienced first-hand how a global pandemic can shift and reshape life as we knew it up to that moment. Overnight we had to restructure our methods of service delivery and our entire operations. That experience taught us that staying ahead of the curve is a much more comfortable place.

  • Does innovation in behavioral healthcare have to be technology-based?

    In short, No! 


    Innovations, small and large, can have an intuitive impact on growth. Although more notable innovations such as telehealth (technological) are significant, small innovations can be created to make the lives of our clients better. 


    When an organization is innovative, delivers cutting-edge, and seeks to find new solutions that improve clients' lives, they feel supported and cared for. Therefore, we help you analyze the entire operations process for innovative high-performance with or without new technologies.

  • Why isn't behavioral healthcare more innovative?

    Let's be honest, we are creatures of habit – we love the idea of overcoming challenges until we are faced with having to do so. Change is tough. Innovation, although simple when we don't know what it will entail, can be overwhelming. 


    Behavioral healthcare has used the same procedures, processes, and delivery methods for so long that innovation is usually a deal-breaker. However, if you aren't innovative and continuously challenged to you become stagnant and outdated. Often you won't even realize you're behind until it's too late. 


    But it doesn't have to be this way. If we learn how to stay in the groove of looking for problems that we can solve or things we can improve from daily tasks through client experience, you will see that innovation is profitable. The alternative to innovation is complacent stagnation – you chose.

  • Will innovation take a lot of time and resources?

    Innovation is the gathering of resources and, with that information designing the desired future. You do this from the information that you gathered and with your human capital. 

  • Why is it important to analyze how innovative my organization is today?

    As we have experienced, change can happen rapidly and without warning. The danger is losing leverage, knowing a) how to respond and b) how to come back from this shift. 


    For this reason, we must look at an organization's overall level of innovation. And we question, could this innovation support another jolt in change? Is the organization positioned for sustainability? What are their current resources and/or human capital that can be the key to preparing them for change? And lastly, what can your organization do to spearhead disruptive change? All essential questions for growth and to be positioned for innovation.

  • How do I position my organization for change?

    As with anything, you must recognize that even if you survived this last crisis', you may not be able to survive another significant shift. In that case, the competition is increasing, and if large companies such as Toys-R-Us can lose leverage, so can any organization. What you need to do is first come to terms that your organization needs to have leverage. 


    Change is imperative to growth; it also kicks the tires of what you are presently doing and tells you where you need the most change. Then you can position to optimize high-performance, streamline operations, and continue to discover unique and hidden opportunities.

  • How can we be positioned for any uncertainty | shift in the short-term and long-term future?

    Innovation is the outcome of a strategic foresight plan. Strategic foresight is the practice of creating a vision and a narrative about where you want your future to be. It's about-facing environmental shifts with a broad mindset. And intentionally monitoring the velocity of the change and impact those shifts can have on your industry.


    The purpose of strategic foresight is to create insight on how or what can develop that could negatively impact your organization. Designing your desired future is how you find potential opportunities and position your organization for a sustainable future. 

  • What is strategic foresight in behavioral healthcare?

    We all experienced how the global pandemic shook up systemic issues that were there pre-pandemic. The global behavioral healthcare system was unprepared for this sudden jolt. It caused a surge of panic treating client symptoms amid crisis and simultaneously learning a new service delivery method -- pure pandemonium. Because behavioral healthcare was unprepared.


    The idea is that with foresight, you will have information that will optimize your organizational innovation. Strategic foresight is the process of exploring, discovering, and creating scenarios for a potential future. And through this process, you may find potential threats that you can protect yourself from or potential opportunities you can seize. It is best to have the foresight and create those innovative systems than have hindsight with regrets.

  • How do I apply a strategic foresight plan?

    A strategic foresight plan gives you a birds-eye-view of the potential your organization has. When you learn how to lead your organization with strategic foresight plans, you will find that you are doing more than just creating a plan. This strategy has you create a well-informed plan for your organization's short- and long-term goals. Then your organization can set high-level goals and will be set for high-performance and continuous innovation.

  • Are innovation and strategic foresight something I can do on my own?

    Yes. However, you will have to research and learn the process of innovative strategic foresight. Some clients start going alone but realize that having an expert walking them through the process cuts the learning curve significantly. 


    I have the expertise and almost a decade specializing in this will be mentoring you through the process. I create a simple roadmap to help you through the innovative techniques and developments with a foresight focus. I use a unique approach to train you to position your organization for innovation and, in turn, a non-competitive market space.

Share by: